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Tourist Plan

A prepaid plan for tourists and business travelers.

Know what you pay. Know what you get.

This is important to know

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How to Recharge
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Recharge your Tourist Plan with an e-voucher or a recharge card, available at any of our shops and partner stores across the UAE (Axiom, Eros, Jumbo, Fono or One Mobile across the UAE). Choose from different denominations available.

Data bundle

Simply recharge to get more data.

Recharge your More Data balance in three simple steps:

WoW-Cards

Buy a recharge card or an e-voucher

with the amount that matches how much data you need.
To check how much data you get with each of the recharge amounts click here to check the amount.

Find the recharge number

On the recharge card you’ll need to scratch the marked field. On the e-voucher the recharge number is visible at the top.

WoW-Recharge
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Dial *131*[recharge number]#

and press the call key on your phone.
Your mobile data will be activated automatically.
You’ll receive an SMS to let you know your data recharge was successful.

Credit

Simply recharge to get more credit.

Recharge your More Time balance in three simple steps:

Buy a recharge card or an e-voucher

with the amount that suits your needs.

WoW-Cards
WoW-Recharge

Find the recharge number

On the recharge card you’ll need to scratch the marked field. On the e-voucher the recharge number is visible at the top.

Dial *135*[recharge number]#

and press the call key on your phone.
Your mobile credit will be activated automatically.
You’ll receive an SMS to let you know your credit recharge was successful.

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FAQs collapsed FAQs expanded
FAQs
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  1. How can I check my balance?

    Simply dial *135# or call 135 and press 1

  2. What are the 100 international countries?

    Click here to see the full list of the 100 countries

  3. Can I use the Tourist SIM after the expiry date?

    Yes, you can keep using your Tourist SIM beyond the 90 days. There are two ways you can extend your SIM validity:

    Renew your line:
    To renew your Tourist Plan, dial *135# and select option 2. You can renew your line once only during its 90-day validity. Make sure you have at least AED 5 available in your More Time balance in order to pay the renewal fee. Once your Tourist Plan is renewed, it will remain active for another 90 days (counted after the first 90 days are expired, in total 180 days). 

    Switch to Pay As You Go® or The New Smart Plan:
    Just visit any of our shops and bring along your passport or ID. Switching to a Pay as You Go® line is free of charge. For more details about Pay As You Go®.

  4. How can I use the vouchers?

    Simply follow the instructions in each card.

  5. What does the Entertainer app include?

    • Popular restaurants, dining and nightlife venues.
    • Desert safari tour operators plus other outdoor activities.
    • Romantic dinner in Marina on a traditional local boat (dhow).
    • Double-decker bus tour in Dubai.
    • Fun activities for children.
    • Full day ski pass for the one and only skiing place in the Middle East.

Terms & Conditions collapsed Terms & Conditions expanded
Terms and Conditions
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The purchase of the Extra Data Offer (the Offer) is subject to these Terms and Conditions. du reserves the right to amend these Terms and Conditions or to withdraw the Offer. du will publish these Terms and Conditions, and any revisions to them, on its website www.du.ae (du Website).
Scope of the Service

Scope of the Service

Use of the Service is subject to:
  • These Terms
  • Your relevant mobile service Terms and Conditions
  • Where the Service includes benefits provided by a third party partner, the terms and conditions of service for that service which are available on the relevant third party partner website (Partner Terms)
  • The frequently asked questions relating to the Service (FAQs) available at www.du.ae.
The Organiser of the Service

The Organiser of the Service

Emirates Integrated Telecommunications Company PJSC (du), having its office at Dubai Media City, Al Salam Tower, PO Box 502666, Dubai, United Arab Emirates.
Duration

Duration

The Services will be made available to Subscribers as notified by du on its website. Please check online at www.du.ae for more details.
Eligibility

Eligibility

The following Subscribers are eligible to participate in the Service:

  • Natural persons (other than du employees or contractors and their close relatives and spouses), who are Subscribers of du’s Tourist SIM plan (“Subscribers”). 
  • du reserves the right to disqualify any Subscriber if it has reasonable grounds to believe such Subscriber has breached any provision of these terms.
  • By subscribing to the Service, Subscribers hereby warrant that all information submitted is true, current and complete.

Acceptance of the Service terms and conditions

Acceptance of the Service terms and conditions

  • All Subscribers agree that that they have read, understood and accepted these terms as made available by du on the website, at www.du.ae, and that they have read, understood and accepted the relevant Partner Terms, as applicable.
  • By participating in the Service, each Subscriber provides their complete acceptance of these terms and agrees:
    • to receive via SMS communications from du about the Service; 
    • to receive via SMS advertising offers from du or the authorised agents of du; and
    • to receive SMS from du regarding any new offers or promotions. 
  • In the event of dispute regarding these terms, conduct, results, and all other matters relating to the Service, the decision of du shall be final and no correspondence or discussion shall be entered into. 
  • This agreement between du and a Subscriber will remain in full force and effect while du is conducting the Service (including any temporary suspensions of the Offer for operational reasons, e.g. for planned maintenance or upgrades).
Limitation of liability

Limitation of liability

  • If a Subscriber breaches any of these terms, du will not be responsible for any losses that the Subscriber or a third party suffers as a result.
  • du accepts no responsibility in respect to technical or operational failure relating to the Service, including without limitation, for any error, omission, interruption, defect, delay in operation or transmission, communications line failure when it is not under its direct control and execution.
  • du reserves the right to temporarily suspend the Service whenever is deemed necessary (e.g. operational reasons such as for repairs, planned maintenance or upgrades) or where required to do so by a third party partner. du shall endeavour to restore the Service as soon as possible after any temporary suspension period. 
  • du shall be entitled to remove, replace or update any third party services provided as part of the Service.
Disclaimer of warranties

Disclaimer of warranties

  • Subscribers understand and agree that they participate in the Service at their own risk and willingness and have not been coerced in any manner to enter the Service.
  • du makes no warranty, implied or express, that any part of the Service (including any aspect of the Service provided by third parties) will be uninterrupted and error-free. Subscribers acknowledge that any third party service offered in conjunction with the Service is subject to availability and that du has no liability for any withdrawal of any third party service from the Service.
  • du or its authorised agents holds no responsibility for cancellation, extension or curtailment of the Service, or for any damage to a Subscriber’s or any other person's mobile telephone related to, or resulting from, participating in the Service or downloading any materials in respect to the Service. 
  • Neither du nor any of its directors, employees, agents or suppliers shall accept any responsibility for any damage, loss, death, personal injuries or disappointment (“Losses”) suffered by a Subscriber or a participant. By entering the Service, all participants agree that no claim relating to such Losses (including special, incidental, indirect and consequential losses) will be made against du, its parent companies, affiliates, directors, officers, employees, agents or suppliers. 
Data protection

Data protection

  • du shall collect, store, protect and share personal information (such as the name, mobile number, voice, images and any other personally identifiable information) of the Subscribers in connection with the Service and shall protect such information in accordance with the laws of the United Arab Emirates. 
  • du shall not release personal information about Subscribers to third persons, unless: i) required to do so by law or ii) to comply with orders or instructions by the applicable UAE regulatory or government authorities, or iii) if the Subscriber has first given his/her consent.
Governing Law

Governing Law

All and any Subscriber complaints will be dealt with by du at its discretion in accordance with the laws of the emirate of Dubai and the Federal laws of the UAE. Use of the Service is also subject to the Partner Terms, including as to governing law, as published on the web site of that third party partner.
Proprietary Rights

Proprietary Rights

Subscribers must not to use or misuse any third party trademarks or intellectual property rights (such as the brand name of any third party partner) without the express written consent of the relevant proprietors.
No cash alternative

No cash alternative

This Service is personal to you as a du Subscriber and is not transferable and cannot be re-sold or transferred to different individuals whether another du Subscriber or otherwise.