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What are the documents I need?

  • Emirates ID or UAE passport

Who can get this plan?

This plan is exclusive to UAE nationals.

New and existing Emirati customers can subscribe to this plan.

If you’re an existing customer with another postpaid plan or with a prepaid plan, you can migrate to this plan.

What are National Minutes?

Use your minutes to make calls to any UAE landline or mobile.

Does my plan include roaming services?

Easy Roaming is free with this plan. To activate it, call 155.

Can I stay on that rate plan even after the offer ends?

Yes, you can stay on that rate plan for lifetime as long as you don’t migrate to another plan

Can I downgrade or upgrade to this plan?

Yes, you can upgrade or downgrade to the new Emirati Plan 350. You’ll be charged for the monthly fee for each remaining month in your current contract.

If you migrate in the middle of the month, the charges for that month will be prorated.

Can I cancel my new Emirati Plan 350?

Yes, you can cancel your plan whenever you want. A charge of AED 300 will apply upon cancellation within the first 6 months, plus AED 200 for each remaining month in the contract.

Can I get a smartphone offer with this plan?

Unfortunately, you can’t get a smartphone offer with the new Emirati Plan 350.

I get the Extra Data Offer with the new Emirati Plan 350?

Unfortunately, you can’t get the Extra Data Offer with this plan.

What are the out-of-plan rates?

Rates
Calls to all national mobile and landlines 30 fils/min. (pay per second)
International calls to 175 destinations AED 1.2/min. (pay per second)
International calls to 49 destinations AED 3.6/min. (pay per second)
National SMS 18 fils/SMS
International SMS 60 fils/SMS