Required documents - Home services
The requirements to sign up for any of our home services.
Before heading to our shop to sign up for one of our home services, make sure you bring along all the required documents.
documents need to be produced at the time of buying a connection for
|Required documents |
| UAE and GCC nationals || |
- Your passport or Emirates ID
- Valid tenancy
contract or copy of ownership Title Deed with your name and physical address
- Emirates ID or passport with a valid resident visa
- Valid tenancy contract or copy of ownership Title Deed with your name and physical address
- If you own a property in the UAE but don't have a resident visa please bring along:
- A copy of Ownership Title Deed with your name and physical address
- Your passport with a valid tourist visa or entry stamp.
- If another person acts on your behalf to apply for home services, please provide:
- An authorisation letter (not older than one month)
- Your Emirates ID or passport
- The authorised person's Emirates ID or passport
You have to be 21 years old or above to subscribe to any of our home services.
Upgrading your package
If you want to upgrade or to move to a
different package just call us at 04 390 5555.